Return | Exchange | Sale Policy

RETURNS & EXCHANGES:

We value each of our Jules Los Angeles shoppers and want you to be happy with your purchase.  If you have changed your mind and wish to make a return or exchange, you can make a return or exchange within 7 days of receiving your order.     Keep in mind, items purchased from Jules Los Angeles stockists, must be returned to the stockist that the item was originally purchased. 

Any returned product should be in a resalable condition and in their original packaging with tags attached. No refund will be processed for products that are returned incomplete, damaged, scented or soiled.

EXCHANGE DETAILS:

To initiate an exchange, please contact us via email at info@juleslosangeles.com within 7 days of delivery date.

• We will gladly exchange your full-priced item that is in the same condition it was purchased within 7 days of the date that your item was delivered. Please note that all Jules Los Angeles products are produced in small quantities and availability is not always guaranteed for exchange.  
• Contact us at info@juleslosangeles.com and we will send you an exchange label via email.
• Return shipping cost is waived on the first exchange.  Any additional return shipping requests are at the expense of the customer. 

EXCHANGE CONDITIONS:

• Exchange item must be returned in their original condition and packaging: unworn, unwashed, scent-free and with all tags attached.
• All items are inspected by our quality control team before exchange is processed. If exchange items do not meet the inspection and/or meet the exchange conditions, they will be rejected and sent back to you.
• Exchange item must be submitted via email. All online exchanges require an approved RA number.
• Exchange shipping cost is waived on the first exchange.
  
• Any additional return shipping requests are at the expense of the customer. 
• Exchange duties, taxes and any customs and import fees from the original order are at the expense of the customer.

RETURN DETAILS:
To initiate a return, please contact us via email at info@juleslosangeles.com within 7 days of delivery date.

• We will gladly refund full-priced items that are in the same condition they were purchased within 7 days of the date that your item was delivered.  
• Contact us at info@juleslosangeles.com and we will send you a return label via email.
• Note that $10.00 will be deducted from your total refund, as return shipping is at the expense of the customer.
• Jules Los Angeles
  RE: Returns & Exchanges
  1601 N Sepulveda Blvd. #723
  Manhattan Beach CA 90266, United States