Return | Exchange | Sale Policy

RETURNS & EXCHANGES:

We value each of our Jules Los Angeles shoppers and want you to be happy with your purchase. Please read below to ensure your item(s) meet our return conditions. Keep in mind, items purchased from Jules Los Angeles stockist must be returned to the stockist items were originally purchased, including faulty items.

EXCHANGE DETAILS:

To initiate an exchange, please contact us via email at info@juleslosangeles.com within 7 days of delivery date.

We will gladly exchange your full-priced item that is in the same condition it was purchased within 7 days of the date that your item was delivered. Please note that all Jules Los Angeles products are produced in small quantities and availability is not always guaranteed for exchange.
Contact us at info@juleslosangeles.com and we will send you an exchange label via email.
Return shipping cost is waived on the first exchange.

EXCHANGE CONDITIONS:

Exchange item must be returned in their original condition and packaging: unworn, unwashed, scent-free and with all tags attached.
All items are inspected by our quality control team before exchange is processed. If exchange items do not meet the inspection and/or meet the exchange conditions, they will be rejected and sent back to you.
Exchange item must be submitted via email. All online exchanges require an approved RA number.
Exchange shipping cost is waived on the first exchange.
Exchange duties, taxes and any customs and import fees from the original order are at the expense of the customer.

RETURN DETAILS:
To initiate a return, please contact us via email at info@juleslosangeles.com within 7 days of delivery date.

We will gladly refund full-priced items that are in the same condition they were purchased within 7 days of the date that your item was delivered.
Contact us at info@juleslosangeles.com and we will send you a return label via email. Note that $8 will be deducted from your refund, as return shipping is at the cost of the customer.
Jules Los Angeles
RE: Returns & Exchanges
1601 N Sepulveda Blvd. #723
Manhattan Beach CA 90266, United States

RETURN CONDITIONS:

Return item must be returned in their original condition and packaging: unworn, unwashed, scent-free and with all tags attached.
All items are inspected by our quality control team before returns are processed. If returns do not meet the inspection and/or meet the returns conditions, they will be rejected and sent back to you.
Return item must be submitted via email. All online returns require an approved RA number.
Return shipping cost is the responsibility of the customer ($8 will be deducted from your refund).
Duties, taxes and any customs and import fees from the original order are non-refundable.

PROMOTIONAL ITEMS - FINAL SALE:

All items purchased during a promotion are final sale (non-returnable and non-exchangeable).
‘Promotional’ items cannot be returned or exchanged for credit or refund.
Items purchased during a promotion are final sale.

SALE ITEMS - FINAL SALE:

All items purchased on sale are final sale (non-returnable and non-exchangeable).
Sale items cannot be returned or exchanged for credit or refund.
Sale items are final sale.

We value each of our Jules Los Angeles shoppers and want you to be happy with your purchase. If you have any further inquiries, please contact us via email at info@juleslosangeles.com. We are happy to help you. Thank you so much for your support of our woman-founded & women-operated small business!

xo Team Jules Los Angeles